THEY STEAL YOUR MONEY!
Panda7-7
I wanted to try the full version (premium version) of the app by trying out the free trial which lasts a week or so till they charge you $40. When you sign up for the free trial they also give you a notification option to remind you when the free trial would end (or at least that’s what they say) I happened to forget the expire date and never got a notification for it, so I got charged $40 without my acknowledgment or recollection. If I did want to keep using the app I wouldn’t have minded it, but the app doesn’t really seem to fit my use since it’s a very basic editing app for your phone even if you purchase the premium plans. The only feature that seems worth it are the mask and key frame key stone features. Everything else is just as basic as it gets, filters are boring, presets are basic (you’d have much better results using your own filters or light rooms). The effects could’ve been worth it if they also allowed you to mess with the effect options more but it won’t. It’s just pre made effects that basically let you change the opacity, nothing special. For the price the app is mediocre. I want my refund for taking my $40 without my knowledge. I haven’t even used the app either since I deleted it. If the developers are reading this, y’all seriously! need to update your webpage! or give legitimate customer support services or email for cases like this. It’s crazy how there’s not a single site for customer support for things like this.
This doesn't sound right. You don't have to pay to use Videoleap! The app is free to download and has many editing tools you can use at no cost. There are also Pro tools that are paid, but making a purchase is optional and up to you. If you sign up for a free trial attached to a subscription, there will be an auto-renewal unless canceled - as written in the terms before you sign up. The auto-renewal can be canceled through the iOS Settings app, but if you were charged and prefer a refund you can contact Apple to request one.Feel free to be in touch if you need any further assistance: Tap on the Help icon (third from the top left) and then on Contact Us.
